Contact
Tell us what you run.
We will tell you what this does.
Sales sits in Mohali. The form below goes to that desk and a person reads it — not an autoresponder. If you would rather talk, the numbers are on this page and someone picks up between 10am and 7pm IST, Monday to Saturday.
01 / Send it
The enquiry form
Everything except the message is short. The more of it you fill in, the less of the first call is spent on questions you have already answered.
02 / Where to send what
Four different things, four different doors
Sending the wrong one to the wrong place is the main reason a reply takes three days instead of one.
| You want | Send it here | Include |
|---|---|---|
| A demo, a quote, or a straight answer about a feature | The form above, or crm.sales@proultimate.com | Member count, branch count, what you run today |
| Help with software you already pay for | +91 90565 26470, or your existing support contact | Your gym name and the screen you are stuck on |
| Your member account and its data deleted | The account deletion form | The app name and the phone number you registered with |
| To know what we store and why | The privacy policy, then write to sales | Nothing — read it first, it is short |
03 / The demo
What we actually show you
Thirty to forty minutes on a live console. Here is the running order, so you can tell us up front which parts to skip.
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The enquiry desk
An enquiry arrives — walk-in, a Facebook or Instagram lead ad, or the QR code on your counter. It becomes a record with a source, a stage and a follow-up date against a named staff member. We show the follow-up list the way your front desk sees it in the morning.
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Selling a membership
Pick a package, set the dates, take a part payment, print the invoice with GST on it. The balance becomes a due your reports can see and your reminders can chase.
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The messages that send themselves
Welcome on a new enquiry, renewal reminder, balance reminder, birthday, and a nudge for members who have stopped turning up. You edit the wording; placeholders like {cust_first_name} fill in. We will show you the exact settings screen, not a mock-up.
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Getting people through the door
Two ways. An eSSL or ZKTeco terminal that pushes punches to us over the internet — fingerprint, face on face-camera units, or RFID card. Or the member app, which generates a QR code that expires after sixty seconds and dies if it is screenshotted and shared.
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The numbers you will be asked for
Collection by day and by month, renewal buckets, enquiry-to-member conversion by staff member, trainer sales, expiring packages, footfall by hour. We will open the ones that match how you already report.
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HR and payroll, if you want it
A separate module, off by default. Attendance for staff and trainers, a leave ledger that accrues and carries forward, appointment and relieving letters, and a payroll run that goes attendance → payable days → components → PDF payslip. Ask and we will run one end to end.
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The part most demos skip
We answer “can it do X” with yes or no. If something is not built, you will hear that on the call rather than in month three. Bring your awkward question.
04 / Offices
Where we are
Head office
Mohali, Punjab
Ultimate Software SolutionsPlot 18–19, JLPL Sector 82
Basement and ground floor
Mohali, Punjab 140308, India
Sales, support and engineering. Please call before you visit.
Anywhere else
Wherever your gym is
Setup, training and support are done remotely, and the biometric terminals are configured before they reach you. Nothing about running Ultimate CRM needs somebody in the room.
Call or WhatsApp the numbers above; we will work to your hours.